Welcome to WEDA Customer Service
You’re in the right place if you need help with the app, your account, event or venue submissions, partnerships, or privacy requests.
- What you’ll find here: our legal notices, company identification, and links to Terms & Privacy.
- How we help: choose the right category in the contact form (below this section) and tell us what you need. We’ll route your message to the right team.
- Typical requests: General info, GDPR/Privacy, Event/Location recommendations, Artist profiles, Account/Membership, Technical support, Partnerships & Press.
- Response time: as soon as possible on business days. Urgent? Write “URGENT” in the subject.
1️⃣ Terms & Conditions notice:
Please read our Terms and Conditions for both our app and website.
They explain how the information you submit through this form may be used by our company.
2️⃣ Privacy Policy (GDPR) notice:
Please review our Privacy Policy (GDPR) for our app and website.
It details how your submitted information is collected, stored, and used by our company in compliance with data protection regulations.
3️⃣ Opt-out / data usage disclaimer:
If you do not wish your information to be used by our company, please do not submit this form.
If you already shared details about your event or location and prefer them not to appear in our app, website, or company database, please contact us using our Contact Form and clearly state that you want your data to be removed.
Contact the WEDA team — we’re here to help you with any questions or feedback.